Solutions Whitepapers

The best teams consist of diverse, action-oriented coworkers who use their different experiences and perspectives to solve problems. These individuals may represent multiple generations, departments, ...

We’re in the era of hybrid cloud, an integrated combination of public and private cloud environments. Most organizations moving into the public cloud today are making strategic decisions about which...

It is not a question of “if” you will shift your communication to the cloud, but “when”. This is one of the main takeaways from this second edition of our survey of how European companies see ...

With extended support for Windows Server 2008 and 2008 R2 ending January 14, 2020, now is the time to start preparing so you avoid any business disruptions. Read this e-book to discover how a quick...

Do you think the cloud is the only way forward for IT?  In this book, you’ll see that that the cloud is just one option. Read this book to learn about two sides to server infrastructure and discove...

Most companies moving into the public cloud today are making strategic decisions about which applications should go to the cloud and which should stay on-premises. Get acquainted with hybrid cloud man...

This how-to guide will give you an overview (advantages and drawbacks) of today’s prevailing enterprise fax technologies, to help you determine — based on your needs, existing cost structure and I...

Public cloud hosting is no longer an experiment for organizations attempting to reduce IT costs. Today, it is a key ingredient in transforming businesses and gaining a competitive advantage. Outsourci...

With the Five9 integration to Oracle Service Cloud you can deliver a powerful, modern and intuitive solution that lets your agents focus on the right information at the right time to deliver an amazin...

With the Five9 integration to Oracle Engagement Cloud you can deliver unified sales and service in a powerful, modern and intuitive solution that lets agents focus on the right information at the righ...