Unifed Comm Whitepapers

80 percent of today’s B2B communications are not digital. That means that information is still being entered manually. To achieve operational efficiency and accelerate the digital-first journey, it ...

In this Scorecard we look at the top 10 UC as a service (UCaaS) providers in North America. Over the past nine years, there has been slow and steady consolidation of business VoIP providers in North A...

Enterprise communications have been undergoing a transition and are no longer just voice and phone features. The last decade saw a tremendous rate of adoption of new types of communication, making tod...

IDC has recognized Citrix as a Leader in the IDC MarketScape: Worldwide Unified Endpoint Management Software 2018 Vendor Assessment. The IDC MarketScape recognized Citrix for having a strong affinity ...

As enterprises make increasingly data-driven decisions, the ability to connect and communicate between business and productivity applications becomes evermore important. Business depends on human inte...

In a recent survey of 205 enterprise IT professionals, No Jitter found that nearly 60% of respondent organizations use cloud communications, with more than half of those respondents doing so for both ...

Patients today have many choices of healthcare providers, and they have high expectations of their patient experience. How can you stay competitive within a patient-centered healthcare landscape? Proa...

Growing businesses are increasingly challenged by evolving buyer demands and competitive market pressures. Today, amazing customer experiences across all audiences and channels have become status quo....

Most organizations today understand the importance of gathering data to inform decision-making, but collecting data is only half the battle. After all, data has value only if it’s used—and using d...

As the needs of organizations grow more complex, delivering enterprise content that addresses the shift to mobility, usability and flexibility are key. Enterprise SaaS applications are creating demand...