Sales Enablement Whitepapers

The rules of engagement have changed, but many retailers are still playing by the rules of 60 years ago. Shoppers have more information. Online shopping is easier than ever. Now going to the store to ...

2019 was a blockbuster year for online retail. Consumers spent $9.4 billion on Cyber Monday alone, a whopping 19 percent increase over 2018. With 26 percent of consumers shopping online every week,...

Personalization is increasingly important to merchants seeking to not only engage shoppers, buts also to encourage repeat shoppers and increase and conversion. It comes in many different forms, fro...

This paper examines the symptoms that indicate your business may be running you, and the negative impacts they have on your business–from limiting future growth to demotivating employees. It then ex...

Altimeter’s Brian Solis discusses the evolution of Contact Center 2.0, an integrated approach to UCaaS that brings experts and agents together to deliver modern, real-time customer experiences....

As the global economy adapts to a period of long-term uncertainty, procurement teams are being tasked with diversifying the supplier base of the organization in order to maintain business continuity a...

Help your customers turn stores into the retail experience of tomorrow with proven, tested and scalable solutions that accelerate retail transformation....

Need-it-now consumers are driving retailers’ sales at an increasingly high rate, and they have specific expectations when it comes to influencing them to click the “buy” button. While product pr...

The right solution for archiving electronic content provides the foundation supporting the conventional, defensive applications for data retention such as compliance and e-discovery; but also the proa...

Research reveals a 5% improvement in employee engagement leads to a 3% increase in revenue. As a result, businesses are looking to improve employee experiences by implementing effective unified endpoi...