Digital Whitepapers

Digital tools are reducing costs and driving innovation in the insurance sector.  Today – 60% say technology is having a significant impact on claims and underwriting process.  Learn how insurers ...

The Ultimate Guide to Customer Reviews for Travel, Tourism and Leisure Brands Online reviews are the third-most important consideration for choosing a travel brand— and they are rapidly moving up...

How to Attract More Hungry Customers to Your Locations. Today's most important food and beverage marketing strategy. Long gone are the days when marketing and brand teams could rely on a linear cus...

The Reputation Management Revolution: A Global Benchmark Report People overwhelmingly still purchase from local stores… Almost half of all online searches are for locations nearby and 76% of t...

Retail is struggling. Stuck in the past, it relies on old methods to draw customers to stores, and oftentimes is afraid of new technologies — even though it’s clear how to get the fundamental, pro...

Because content is the foundation of every experience, having the right content management system is critical for keeping up with growing demand, expectations, and channels. Here's how to judge betwee...

Globally, payments are going digital—whether they are cash moving to cards, QR codes at point of sale (POS), purchases moving from physical to online stores with electronic forms of payment, or paym...

The pace of the digital economy is accelerating, changing how merchants, consumers and businesses interact. Demand for personalized experiences is shifting the classic payment transaction to a digital...

eCommerce offers consumers new ways to interact with traditional retailers, resulting in changed consumer preferences – 63% of customers today would switch brands for a better connected experience, ...

The world of retail is changing dramatically. Retailers used to have anonymous, transactional relationships with their customers; but now both retailers and customers want a deeper relationship. The r...