A Guide To Verifying Users in E-Commerce

A Guide To Verifying Users in E-Commerce

Vonage
Published by: Research Desk Released: Mar 20, 2020

E-commerce platforms have conquered the consumer market. The convenience of online and on-demand shopping is fueling their growth with total global e-commerce sales expected to reach $4 trillion in 2020. However, as e-commerce activity has increased around the world, so too has fraud. In 2018 there were 14.4 million victims of fraud in the US alone and while overall rates fell 15%, a new breed of fraud is on the rise and e-commerce platforms are among the biggest targets. Malicious actors have turned their attention away from credit card fraud to higher-impact fraud such as new account fraud, account takeovers, and digital payment fraud.