• All
  • Cloud
    • Solutions
    • Virtualization
  • Data
    • Analytics
    • Big Data
    • Customer Data Platform
  • Digital
    • Digital Marketing
    • Social Media Marketing
  • Finance
    • Cost Management
    • Risk & Compliance
  • Human Resources
    • HR Solutions
    • Talent Management
  • IT Infra
    • App Management Solutions
    • Best Practices
    • Datacenter Solutions
    • Infra Solutions
    • Networking
    • Storage
    • Unified Communication
  • Mobility
  • Sales & Marketing
    • Customer Relationship Management
    • Sales Enablement
  • Security
  • Tech
    • Artificial Intelligence
    • Augmented Reality
    • Blockchain
    • Chatbots
    • Internet of Things
    • Machine Learning
    • Virtual Reality
Scaling for Growth With Zuper Field Services Management

Scaling for Growth With Zuper Field Services Management

Published by: Research Desk Released: Aug 17, 2022

Sail Internet is a leading provider of fiber-sourced broadband and wireless internet services in the San Diego and San Francisco Bay areas. Their net-neutral internet technology is fast, reliable, and customizable, making them the perfect solution for businesses, schools, and homeowners in communities underserved by big telecom providers.

Since its inception in 2015, the company has been growing steadily and hitting its aggressive revenue targets by offering high-touch personalized services and innovative products. However, with new investors in 2020, the team felt added pressure to succeed while retaining their bestin-class customer service levels.

As Sail Internet started thinking ahead about scaling for growth, they explored NetSuite ERP and other productivity tools for optimization. It became evident that their old school methods of managing field services – including excel, Trello project management, pen, and paper – were no longer adequate.