- Jefferies sharpens its CRM capabilities as the company earns a five-year contract from Tier 1 Financial Solutions.
- “At Jefferies, we approach our technology with a client-first mindset. The flexibility of Tier1’s CRM system perfectly aligns with our client-centric ecosystem” – Marty DeMonte, CIO of Jefferies
On February 9, 2021, Tier 1 Financial Solutions disclosed Jefferies Financial Group’s news bagging a five-year renewal contract with the company. Tier 1 Financial Solutions is a frontrunner in CRM (client relationship management) technology for capital markets and banking.
The multi-thousand seat agreement adds to Jefferies’ licenses by about 50% as the company displays a client-first approach and commitment to delivering premium relationship management tools to their business to significantly engage clients amid a dynamic and shifting industry landscape.
Impact of the deal
Tier 1’s technology will continue to tackle the rising demand for digital innovation tools and relationship management competencies throughout the capital markets and investment banking sector.
The continued investment in improving and evolving Jefferies’ technology is a result of the proven growth record. Moreover, Tier 1’s agile CRM system, simplified approach to client engagement, and mobile offerings build a base for Jefferies’ plans.
Marty DeMonte, CIO of Jefferies, mentioned, “At Jefferies, we approach our technology with a client-first mindset.” He adds, “The flexibility of Tier1’s CRM system perfectly aligns with our client-centric ecosystem.”
Jiro Okochi, President of Tier1 Financial Solutions, stated, “As we support the digital transformation happening across the financial markets, advanced collaboration tools, data sharing, and ease of client engagement is crucial.” He continued, “We’re proud to support Jefferies in their continued efforts toward digital innovation and collaboration within the firm, and we’re thrilled to elevate our relationship with them.”
Tier 1 recently introduced a brand-new pre-packaged CRM delivery model helping businesses of all sizes to build deeper business relationships cost-effectively by providing them the freedom of ‘anytime’ and ‘anywhere’ access to secure, mobile, and real-time client intelligence.