Software as a Service (SaaS) is a software distribution model that uses the third party infrastructure to host applications and make them available to different customers across the globe using the internet. SaaS divides the following into three main categories of cloud computing, including Infrastructure as a Service (IaaS) and platform as a Service (PaaS).   SaaS is generally the term used to define the category of the third party application solutions that are set to be used by any number of users with certain monthly or annual payment. SaaS is in close relation from the contribution of Application Service Provider (ASP) and on-demand computing software along with different delivery models.  What makes all the three SaaS, ASP and on-demand computing similar is the wherein all the provider hosts the customer software and deliver it certain preapproved users over the internet.  In the new software model the users or subscriber of the given software tend to get the single copy of the application given by the provider network based on the access, it has been specifically created for the SaaS distribution. Most of the distribution channels that are being used by the subscribers to improve resource utilization because the requirement will keep differing.  The application source code is similar for all the customers that are based on the certain data centers that are distributed over the area based on its requirements, so any update in the functionality or features is all set to be rolled out for the complete application and all the customers. Depending on the Service Level Agreement (SLA), the customer’s data for each model will be stored locally or in the cloud or both. Organizations can integrate SaaS applications with other software using the Application Programmable Interface (APIs). For example, any type of user can integrate different tools along with the customized applications with the SaaS provided APIs to improve the offering with them.


There are several SaaS applications that can be used by the enterprises to improve the business operation across the complete infrastructure that includes email, sales management, customer relationship management (CRM), Human resource management, financial management, billing, and collaboration different channels. What makes SaaS an ideal solution for enterprises due to its applicational across any remote location, the ease of business operation when you are not depended on the infrastructure. Some of the leading providers for the SaaS include Salesforce, Oracle, Microsoft, and SAP. SaaS applications are used across different scenarios that include users who are IT professionals, business users and along with the C-level executives. SaaS is one of the biggest offering for the service based industry and with the added advantage of implementing the analytics solution for the complete industry. With complete statistical tools that are all set to improve the complete application scenario with most of the tools that are used in the market. The main SaaS application is to process the complex data and generate meaningful insights for the complete data; it would assist the enterprises in making better decisions that can assist the enterprise in dealing with complicated infrastructure requirements. It assists the business in the data gathering from various sources, compiles and analyzes it. It does the required digging, cleaning, processing, and packaging for the statistical resources.

1. Analysis

A multivariate analysis detects and analyzes various statistical variable of an outcome at the same time. It uses various techniques for the complete analysis that implies various studies depicting the effect of variable factors on one single result. It includes the analysis of factors, multiple regressions, and bivariate analysis. Suppose a person wishes to buy food grains in bulk, so they have to weight in different options that include different factors such as price, quantity, and quality, etc, in the same way, as multivariate analysis. 

2. Business Intelligence

Business intelligence is all set to be used by the enterprises for data analysis along with improving the business information. It gives insights for the data viewing the predictive, current, and historical views of business working. The analysis of data assists the enterprises in the decision-making process. These technologies include the reporting, data missing and even process mining.

3. Predictive analytics

Predictive analytics is used by the enterprises to improve the overall decision making by not only analyzing the complete data, but it can even predict the future outcome. It uses various statistical techniques for drawing the inferences.  For example, a company has been producing product A over the course of the last five years; however, after the predictive analysis, you come to the conclusion that there has been no change in the demand of the product. Then we have product B that was recently launched so after looking at the customer response for the product, market analysis and customer buying cycle the tool will analyze and develop a predictive model that exploits the patterns found in historical data to identify the risk associated with product B comparing with product A.


SaaS removes the need of enterprises infrastructure that will require installing and running the complete applications on their computer or in their own data centers. It will assist in eliminating the required experience of hardware acquisitions, provisioning, and maintenance, it will reduce the of IT interference wherein it will manage the licensing, installation, and support for the device. Flexible payment is one of the other offerings that will assist in installing or additional hardware to support the customer SaaS offering.

Cloud service like SaaS offers higher vertical scalability that gives customers the option to access more or fewer services based on the requirements; it assists the enterprises in using the features or service on-demand. Rather than purchasing the new software during the updates, a user can rely on the SaaS provider to automatically perform the updates and patch management to improve the usability of the IT solution.     


Many business leaders have argued that the vendor providing the software need to rely on their providers to maintain their application reliability, to keep the software completely up and running, track and report accurate billing. Many data-intensive enterprises added that it facilitates an unsecured environment for business data. Though the added applicability and improved facilities tend to make the complete SaaS solution imperative for business and rising security and infrastructure solutions are making SaaS complete.

To know more, you can download the latest whitepapers on SaaS.